Hsbc values and principles pdf

They are critical to fulfilling our purpose of helping businesses to thrive, economies to prosper and people to realise their ambitions. Hsbc social report with their info university of st andrews. We aspire to be one of the worlds great specialist banking groups, driven by commitment to our core philosophies and values mission. Decide what you really want in life by reconciling your goals and your desires.

You have explicit contracts with your suppliers, your staff, and your customers, but there are also more implicit social contracts. Hsbc operates in, that is, bank of mauritius or the mauritius financial services commission. Registered users can explore, bookmark and comment on hundreds of referenced online resources that contain examples of organizational values, used as management tools in actual business context. And through this journey it is our belief that what we learn from one customer will help us to better serve another. During 2018, hsbc complied with the applicable provisions of the uk corporate governance code and the requirements of the hong kong corporate governance code, subject to the exceptions disclosed on page 171 of the annual report and accounts 2018. Learn what principles hsbc maintains to preserve the confidentiality of all information provided to hsbc. Our vision is to be the leading international bank in turkey.

Hsbc different points of value the financial brand. Hsbc insurance holdings became a signatory to the psi, on 23 april 20. Principles for sustainable insurance psi hsbc progress 2018. Pdf hsbc has built up a major retail banking presence in canada. Hsbc value statement values, mission, value drivers and. Declaration on fundamental principles and rights at work, including freedom of association. Focus on conduct is integral to our values and principles, and supports the banks strategy for sustainable growth and streamlining of business processes and. Our vision, our mission, our values hsbc turkey hsbc. They underpin the business conduct of all hsbc employees and, together with our values, play a critical role in protecting and enhancing our reputation and improving business performance.

It constitutes a reference point covering all aspects of colleagues working relationships, specifically but not exclusively with other barclays employees, customers and clients, governments and regulators, business partners, suppliers, competitors and the broader. By identifying our values, we can begin to design a life that is in better alignment our true self. Hsbc is committed to high standards of corporate governance. At hsbc, we believe that how we do business is as important as what we do. The highest personal standards of integrity at all levels. Hsbc values and customer fair outcomes the business conduct of each group member bank should be based on the following values. Compliance risk all employees and contractors must observe high standards of integrity and fair dealing in the conduct of business and to act with due skill, care and diligence. Our values reflect the best aspects of our 150year heritage. Hsbc modern slavery and human trafficking statement 2018.

We only collect personal information that we believe to be relevant and required to understand your financial needs and to conduct our business. All of our actions are based on the central values of reliability. The pack includes online practice tests and study aids covering the phone interview and all the assessment tests. Hsbc is a member of the wolfsberg group, an association of thirteen global banks that aims to develop financial services industry standards for kyc, aml and counter terrorist financing. They underpin the business conduct of all hsbc employees and, together with our values, play a critical role in protecting and enhancing the groups reputation and improving business performance. Many of these procedures and practices are followed by major operating subsidiaries. Hsbc life uk limited statement of principles and practices. We want to achieve good results in a way that treats our customers fairly and helps to strengthen communities and ensure a properly functioning financial system. Jul 06, 2009 hsbc through our campaign, hsbc challenges people to address their own values and discover what drives and motivates them in their daily lives, the bank says on its website.

For the purposes of this document they will be referred to as msla. Principles 2 use the 5step process to get what you want out of life 2. In this context, inclusiveness means an active relationship with a banks extended stakeholder community, and not only its shareholders or management. Find out about the banks history, management structure, education and environmental programmes. They are vital to fulfilling our purpose of helping businesses to thrive, economies to prosper and people to realise their ambitions. Hsbc in poland is a part of the global banking and financial organisation the hsbc group. Hsbcs principles for the ethical use of big data and ai act consistently with hsbcs values our use of big data and ai is informed by the same ethical standards and values that we bring to our daytoday work. Hsbc s principles for the ethical use of big data and ai act consistently with hsbc s values our use of big data and ai is informed by the same ethical standards and values that we bring to our daytoday work. Environmental, social and governance update 2019 about hsbc.

Read hsbc statement on conduct pdf 96kb using technology responsibly our approach to conduct applies to everything we do, and we continue to assess that approach in light of changes in the environment in which we operate. Find news information for the uk, including press releases and contact details for the retail banking and commercial banking media teams. Find out more information about hsbc, including how we do business, our sustainability principles, values, history and strategy. Further information about hsbcs values is available on our corporate website. Jobtestprep is the only company to offer you a complete preparation pack for hsbcs online assessment tests and telephone interview. The board is proud of the fact that the bank and its subsidiaries the local group has a solid corporate governance framework that is built around the principles of control and accountability. Hsbc s values define who we are as an organisation and what makes us distinctive. We also announce books and media authored by alumni as a news service to our alumni. These values reflect the best aspects of our 150year heritage. With the principle of courageous integrity we help our employees to have the courage to take the right decisions. The values section contains a free online catalogue illustrating the use of organisational values in practice by organizations from around the world. This guiding principle means having the courage to make. Hsbcs approach to conduct is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets. Adherence to the hsbc values, business principles, group riskrelated policies and procedures and global standards are key considerations that are taken into account for determining variable pay pool and awards.

Hsbc codifies its key business principles and values in its group standards. Our business has been built on trust between our customers and ourselves. Hsbc life from 1 october 2011 as part of a formal process of the transfer of business between two insurance companies, known as a part vii transfer. Hsbc puts great emphasis on our values and wants to ensure that employees feel empowered to do the right thing and to act with courageous integrity. Hsbcs values and business principles are underpinned by this guiding principle. The hsbc group is committed to the following business principles.

This is not intended as an endorsement of the materials. Hsbc hong kong has a board of 18 directors, 12 of whom are nonexecutive directors. Standing firm for what is right, delivering on commitments, being resilient and trustworthy. The barclays code of conduct outlines the values and behaviours which govern our way of working across our business globally. Taking personal accountability, being decisive, using judgment and common sense, empowering others. Hsbc offers a range of retail, commercial and private banking services in the uk. In business there are explicit contracts and implicit contracts. Markit has established a governance and control framework which incorporates the creation, determination, and distribution of hsbc s indices in order to protect and maintain the integrity of the indices and address any conflicts of interest. From this date, msla funds came within the hsbc life uk limited statement of principles and practices for unitlinked business. You must be fully aware of your responsibility to comply. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles. Hsbc business has been built on trust between customers and hsbc. While you can have virtually anything you want, you cant have everything you want.

Being a member of hsbc group, the bank is guided by the relevant code of conduct principles adopted by the group in dealing with its customers, employees and other stakeholders. Focus on conduct is integral to hsbcs values and principles, and supports the groups strategy for sustainable growth and streamlining of business processes and procedures. Keep in mind that values are different for everyoneyou are the only one. We enable businesses to thrive and economies to prosper, helping people fulfil their hopes and dreams and realise their ambitions. Remuneration policy includes measures to avoid conflicts of interest. Further information about hsbc s values is available on our corporate website. Statement of compliance with the code of principles of. Through an international network linked by advanced technology, including a rapidly growing ecommerce capability, hsbc provides a comprehensive range of financial.

Manual which is in force throughout our operations. A full list of the hsbc indices under administration can be found here. We do not use ai decisionmaking for a purpose that could not be justified if pursued through human decisionmaking. Hsbc values embedding global standards across hsbc in a consistent manner is a top priority and will shape the way we do business. Hsbc bank australia limited principles on remuneration and incentives hsbc australia limiteds hbau or the bank principles and philosophy on remuneration are aligned to the hsbc holdings plcs the group remuneration practices and governance which is subject to the remuneration rules of the.

Hsbcs values define who we are as an organisation and what. We reserve the right not to publish anything contrary to the values upheld by hsbc. Investor relations current and potential investors can find financial information about hsbc on our corporate website. The role of hsbc values in daily operating practice is fundamental to our culture in the context of the financial services sector and the wider economy. Since its founding, the gabv banks have been clear that a set of principles were needed to be developed and shared that distinguish in the minds of customers, partners and co workers why global alliance. Privacy and security principles hsbc business banking. Hsbcs principles for the ethical use of big data and ai seek to. All of these principles embedded in the culture of the bank. It also has an audit committee comprising three independent nonexecutive directors, which meets 4 times a year and reports. The scale of our operations makes our values all the more important. Business principles hsbc canada s business principles direct how our business strategy is executed and they set the standard for how we make commercial decisions. Hsbcs principles for the ethical use of big data and ai. Valuesbased banks maintain a high degree of transparency and inclusiveness in governance and reporting. Throughout our history we have been where the growth is, connecting customers to opportunities.

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